2) Being in a sorority at the University of Florida was one of the best decisions I made going into my freshman year. It gave me the chance to immediately surround myself with people that made me feel comfortable and welcome in a new place. Fast forward to the start of my sophomore year and I am on the other side of the rush experience. Each one of the almost 300 girls in my sorority had to buy about five different outfits to wear during rush week. Not only can this get extremely expensive, but it can be very challenging to find specific outfits to fit the criteria when hundreds of other girls are searching for the same things. As sororities have grown at colleges and universities this issue has become more relevant. For instance, at a school as large as UF there are seventeen sororities. Each of these sororities includes between 200 and 300 members. That leads to thousand of girls in the same area, with the same unmet need. I know some girls will share outfits or purchase outfit from discount or consignment stores, such as Plato's Closet. I feel about 80% confident that an opportunity exists in this area.
3-4 Include interviews that I did over the phone with girls I know that are in sororities. Questions asked included: 1. Do you feel there is a need that is unmet in the process it takes to prepare for rush, specifically searching for and purchasing required outfits? 2. When did you become aware of this need? And why? 3. How long have you had this need? 4. How are you currently addressing/dealing with the need? 5. How satisfied are you with my explained solution?*
3A) This prototypical customer is a member of Zeta Tau Alpha at UF preparing for the rush process for the second time because last fall was her first experience. Now that she has been through it once before and knows the requirements, she is getting ready find five new outfits that are different from the year before.
4A) Answered questions: 1. I feel that shopping online has helped with any needs that were once unmet in terms of recruitment shopping. When I rushed two years ago, I never shopped online and looked in store for all of my clothes. Sharing clothes and jewelry is always a good option too!
2. I became aware of this need during my time rush shopping when I was going through recruitment. I couldn’t find anything that I loved in local stores around my school.
3. I have had this need since coming to college (two years) and needing tons of different types of outfits for different occasions! It has also been challenging without having a car or lots of shopping options here.
4. I have been shopping online to find deals and sharing with roommates! I also try to shop at home where my car is.
5. I think this is a satisfying solution! It would be a really great idea to simplify the process of shopping for recruitment and other occasions! If this was personalized to each person’s individual style I think it would be a great idea!
3B) This prototypical customer is a member of Pi Beta Phi at FSU also preparing for her second rush week.
4B) Answered questions: 1. Yes, I feel as though there should be a way for women to find outfit options that are cheaper. Maybe find a way to order outfits in bulk for women to get the discount. Especially since they are requiring us to buy these outfits, and some girls don’t have the funds to buy all the “trendy” clothes.
2. Last summer before recruitment, I found this to be a need when I was shopping for my clothes. During the actual school year, their isn’t that pressure to have the best outfits.
3. As soon as I was about to start preparing for recruitment, so since the end of freshman year.
4. Since I am in charge of a group of girls for recruitment, I am constantly searching online through different sites trying to find sales or discount codes for clothes.
5. I am satisfied with that solution.
3C) This prototypical customer is a member of Zeta Tau Alpha at UF preparing for the rush process for the first time.
4C) Answered questions: 1. Yes, this is definitely a need not met.
2. I learned this very quickly during rush as I saw all the girls wearing coordinated clothing. Also learning more about rush, like outfits needing approval, made me realize this is very apparent and taken seriously. I had wondered in the best if there was a better way this could be done.
3. Currently I have this need for my first time going through the recruitment process.
4. Buying clothes from other girls or searching online for deals prior to recruitment.
5. Currently this is the easiest way to find things (on my own) but a different solution like a company geared towards sorority recruitment outfits would be better to have a place to go to while looking for specific items.
5) Reflection: I was was somewhat surprised with the prototypical customer's enthusiastic reaction to my problem/opportunity belief. All three of them seemed very interested and invested into the interview. I was expecting them to appreciate my belief, but not be so enthusiastic about it. I seems there are multiple other ways to get around the issue, such as online shopping, student discounts, or sharing, but overall prototypical customers found my solution to be simpler and more efficient than those options.
6) Summarize: Honestly, my original opportunity has not changed too much after this process. After speaking to the three prototypical customers, it only reassured me that this is a problem and a solution would be greatly appreciated in the process that sorority girls must go through each year. One thing that I do see change in is the possibility of selling in bulk, suggested by prototypical customer B. She brought up the bulking option. Even more discount could be applied if a sorority makes a big order for all the girls that choose to participate in the packaged outfits. I don't necessarily see more accuracy now than when I started, instead the opportunity has expanded with the input I received. I believe it is very necessary to adapt to customer feedback to the best of an entrepreneurs ability, although it is up to the entrepreneur to decide when a customer's opinion is worthy of adaption or not depending on expense and opinions of others. Overall, what the customers want is the most important aspect that an entrepreneur should consider in development of an opportunity because at the end of the day it is the customer's that will allow the opportunity to come to life or fail.
*I did not give the interviewees full answers to all questions because some where very long and descriptive. I made sure their point was shown in a shortened way, but still expressing their full opinion/belief.
